At Behavely AI, we strive to provide high-quality insights and services to help you better engage with your leads. However, we understand that things don’t always go as planned. Please read our cancellation and refund policy below.
1. Refund Eligibility
We offer a full refund within 7 calendar days of your purchase only if:
No credits have been used, AND
No profiles have been crawled, analyzed, or processed using our service
If either of the above conditions is not met, you will not be eligible for a refund.
2. How to Request a Refund
To initiate a refund request:
Email us at patnaik@behavely.ai
Include your account email and purchase details
Indicate that no credits have been used and no profiles were crawled
We typically respond within 3 business days, and approved refunds will be processed within 5-7 business days to your original payment method.
3. Subscription Cancellations
You may cancel your subscription at any time from your account dashboard. Upon cancellation:
You will not be charged in the next billing cycle
You will retain access to the Service for the remainder of the current billing period
No partial refunds are issued for unused time after credits have been used or profiles crawled
4. Non-Refundable Situations
Refunds will not be granted under the following circumstances:
You used credits or crawled any profiles
Refund request is made after 7 calendar days of the original payment
Abuse of our refund policy (e.g., repeated refund requests after usage)
